How can I return my order?

Kindly click this link to start your return request: https://heavenpanty.com/pages/returns.

Our customer support agent will be in contact with you shortly after completing your return request.

**Please note that items marked FINAL SALE are not subject to returns or refunds.**

All returns are handled on a case by case basis. We will either accept your return and send you a Return Shipping Label or your return will not be eligible for acceptance.

Any shipping or stylist fees associated with orders are non refundable.

Returns are subject to a flat $4.99 restocking or reprocessing fee (this fee is per return, regardless of the number of items that you return).

  1. Print and place the return shipping label on the returned package
  2. Make sure to ship back your item new and in unworn condition within 30 days of receipt. Items received 30 days after receipt will not be accepted.
  3. Mail item back to the return address on your package.

If eligible, you will receive your refund within 30 days of your return.

*All items must be returned with tags and in new or unworn condition. Those that are deemed to be worn or damaged will be rejected during the sanitary inspection.

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