What is your return and refund policy?

Cancellations completed after cut-off date but prior to the shipment of product will not guarantee a full refund as all sales are final. Heaventech LLC does not accommodate specific product or delivery requests.

By using this website, you understand and agree that you shall receive no refunds for any products disbursed by Heaventech LLC.  If a product is damaged or your stylist sent you a product different from your quiz preferences, our customer support team is more than happy to reprocess your order free of charge. If you don't like a product that you received, you may return it to be reprocessed. Restocking fees may apply*

Kindly click this link to start your return request: https://heavenpanty.com/pages/returns.

Our customer support agent will be in contact with you shortly after completing your return request.

* Restocking fees may apply.

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