Help and FAQ
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Any time! There are a few things to remember, though: -You may update the panty size and cut at anytime before your next month's order is placed for the following month panties by retaking your subscription quiz in customer portal or shooting us an email to support@heavenpanty.com. This doesn't a...
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What is your return and refund policy?
Cancellations completed after cut-off date but prior to the shipment of product will not guarantee a full refund as all sales are final. Heaventech LLC does not accommodate specific product or delivery requests. By using this website, you understand and agree that you shall receive no refunds fo... -
What steps shall I follow to subscribe?
1-Let us know your color, style, cut and size preferences through a series of profile questions. All information provided is kept confidential and used to deliver panties that best fit your taste! Kindly take our panty quiz through this link: https://heavenpanty.com/pages/your-panty-quiz 2-Enter ...